Charlotte Wedding Hair & Makeup FAQ

frequently asked questions

Check out our most asked questions that brides like to know the answer to below in our wedding hair and makeup FAQ’s.

Should my hair be freshly washed before the trial run?

Absolutely. We ask our clients to wash their hair before any styling appointments. It is easier for us to add the right amount of texture to achieve the style you have picked when your hair starts clean.

Would you like me to wear my usual make up for the trial run?

We typically have our clients come with clean faces.

Do I need my veil and hair accessories for the trial run?

We suggest our clients come with the veil and hair accessories they want to use on their wedding day so we can practice the final look.. .

Do I need to collect images of the styles I like?

We ask all our clients to send over pictures of their desired hair and makeup looks prior to the appointment. This ensures we can spend the appointment working on recreating the look, rather than looking through Pinterest.

Do the bridesmaids/ brides mom need to have a trial run?

Bridesmaids and Moms don't need to have a trial run but we are happy to schedule an appointment before the big day to alleviate any concerns.

Is it ok to invite a friend along when I have my trial?

Absolutely! We love having friends or family come to the trial run to share their feedback.

When should I have my trial run?

Typically we suggest having a trial run 2-3 months prior to the wedding day.

What if I’m not happy after my trial?

We will follow up after your trial run to discuss your feedback and any changes you want to make. If you are unhappy we will gladly do a second trial run to make sure we create the perfect look for your wedding day.

How much time do you need on the wedding day?

We always block two hours for the bride on her wedding day. Services for the wedding party are 30-45 minutes per service.

What happens if you are ill on my wedding day?

We have an amazing team of artists that can step in to help if there are ever any unexpected circumstances.

What happens if you are already booked for my wedding day?

We have an incredible team of Lead Artists that can take care of your and your wedding party. If I am not available, I will choose from my lead artists to have them take care of your trial run and wedding day.

What type of brands do you use?

We use many different high-end brands hand-selected to give the best results for each skin/hair type. Makeup brands include Charlotte Tilbury, Urban Decay, M.A.C, NARS, Too Face, Benefits. Hair products include Kenra, Big Sexy Hair,...

Do you cater to sensitive or problem-prone skin?

If you have sensitive skin we have products designed to calm and desensitize your skin. For Acne/Rosacea or problem-prone skin, we use specially formulated primers and concealers to neutralize redness, ensuring your skin remains flawless all day. With this in mind, you are welcome to use any products that you feel work well for your skin type. We are more than happy to use them as we want you to feel totally comfortable on the event day.

I want to use some of my own makeup products is this possible?

Yes of course, we want you to feel totally comfortable so if you would like us to use a product you know works well on your skin we are more than happy to do so.

I normally wear very little makeup; will I need to wear lots of makeup to look good?

Not at all, our service is about enhancing your natural features and creating a look that feels like you, just more polished, ensuring you look flawless on and off camera. Bridal makeup is all about good balance therefore we will ensure there is a balance of what will look good on camera and still natural to make sure you feel comfortable with your chosen look.

How do I secure the booking for my Wedding hair and makeup? when do other payments need to be paid?

A 300.00 retainer fee and contract are needed to secure your date.

After the trial run and a review of your timeline, a final invoice will be sent and is due 60 days before your wedding. All payments can be made online.

How far do you travel?

Anywhere

Do you charge extra for Sunday or Bank Holiday Wedding hair and makeup?

No, the cost is the same whatever day you book as we believe there should not be a premium for a certain day of the week or public holidays.

What methods of payment do you accept?

Through Paypal, Venmo, and Check.

Can I add extra people to my Wedding hair and makeup booking after the initial booking has been made?

Yes. We just need to know the final list of who is getting hair/makeup services done so we can make the final timeline and make sure we have the team you will need to accommodate your whole wedding party.

What if I need to cancel my wedding hair and makeup or reduce the numbers for hair or makeup?

Cancellations can be done at any point however charges may apply. Please see our terms and conditions for details.

What if I need to re-arrange the wedding date?

You are more than welcome to rearrange the wedding date due to unforeseen circumstances, however, if you have a new date in mind we will need to check if your hair or makeup artist is available. Please see our terms and conditions for details.

What if my Hair or Makeup artist has to cancel the Hair or Makeup before the wedding date or is ill on the day of the wedding?

We have an amazing team of artists that can step in to help if there are ever any unexpected circumstances.

Are all your team fully insured and qualified in Wedding hair and makeup?

Yes, our team is covered by liability insurance and we will not operate without it. We have also hand-selected the best hair and makeup artists in the industry who are all fully qualified and highly experienced to ensure you have the best hair and makeup experience and peace of mind in knowing you have booked a professional.

How far in advance do you take bookings and do you have last-minute availability?

We usually take bookings up to 2 years in advance so it is never too early to book. As we have a team of hair and makeup artists we can also book last-minute weddings.

When do I need to book the bridal trial?

We typically do our trial runs 2-3 months prior to your wedding day since by this point most things will have been decided including dress style and color schemes so the hair and makeup can be styled accordingly.

Do my bridesmaids need to have a trial?

It is not necessary but if bridesmaids have concerns we are happy to have a trial run with them just gives you peace of mind, to ensure the perfect balance for the photographs and that the wedding party is perfectly happy with the final result so every detail is covered for the wedding/event, so no little stresses to worry about.

Will having a tan/lashes or hairstyle change affect the look of the hair or make-up on the wedding day?

If you get a tan after your trial run, don’t worry as the makeup can be color-matched again on the wedding day to blend with the tan.

If you are thinking of changing your hairstyle dramatically in color or length we would strongly advise having this done first before booking the trial so you can then see how the hair will look on the wedding day as if it changed after the trial the hairstylist cannot guarantee the style will look the same.

What happens at the hair or makeup trial and how long does it take?

We will firstly provide a full in-depth consultation. This is where we will go through with you every detail so we can gain a real understanding of exactly what you do and don’t like. Taking into account your personal style and hair or makeup preferences i.e., whether you like a little subtlety or prefer a bolder more dramatic look. Detailing any colour schemes and themes for the wedding to incorporate into the final look.

Your artist will make note of any skin or hair issues you would like to conceal and features you would like to enhance.

Once a style has been decided, we will style the hair or makeup showing you at every stage so you feel comfortable with the chosen look, if necessary we will make any changes to the hair or makeup to ensure you are perfectly happy with the style no matter how long it takes.

At the end of the consultation, we confirm all the details and timings for the wedding day so you can relax knowing everything is organized and in place for your special day.

Please allow 1.5 -2 hours for the bridal trial bridesmaid/wedding party trials may take a little less time. Please note multiple style changes will take longer.

What do I need to prepare for the hair or makeup trial?

Please send your hair and makeup ideas prior to our appointment.

Come with a clean face and wash and dry your hair the day of your trial, as this will be best for styling the hair.

Provide any hair accessories you would like us to use on the wedding day.

If you would like any hair extensions added please bring these along to the trial, you can discuss with your stylist where to buy them prior to your appointment.

What if I change my mind about my chosen look after the trial?

If you decide to try another look we are happy to do a second trial run. There will be a charge for the second trial run.

Where does the trial take place and do you come to my location on the wedding day?

All trial runs are done at our studio and our team will come to your location for your wedding day.

Can I book a trial before booking the wedding date?

We are happy to do a trial run prior to booking our team, however, we do receive a number of inquiries every day so we can not ensure the security of your date until we have received a contract and retainer fee.

I would like wedding hair or makeup but not both is this possible?

Yes of course, as we have separate hair and makeup artists it is possible to book for either service. However, we do require a wedding day minimum so as long as you are able to meet it with your and your wedding party services we are happy to provide the services you need.

Do you offer a service where you stay during the wedding or reception to do touch-ups for hair or makeup for the bride and guests?

Yes, we do offer this service. bride having a full restyle for hair and makeup and touch-ups to hair and makeup for the wedding party and any guests.

What happens on the wedding day and how long will hair or makeup take?

Our team arrives 30 minutes before we are scheduled to begin with your wedding party to set up etc.

Our team will set up an area for hair or makeup usually we would ask for a location with lots of natural light for applying the makeup if possible and for hair an area that has a plug point for the hair appliances.

Based on the timeline you have reviewed and approved prior to your wedding day we will start with your wedding party at the allotted time. Each service takes between 30-45 minutes, however, we do build in a cushion for any clients that take a little longer or need changes.

For our bride, we give 2 hours so we can take our time and have you relax.

Once everyone is ready we use the last 30 minutes for touchups, lips, etc. to ensure you are all camera ready for the day ahead.

I have a larger wedding party or guests staying locally can you accommodate larger groups or multiple locations?

Yes as we have a large hair and makeup team so we can provide more than one hair or makeup artist for your wedding or special event.

When do we pay the final balance for the wedding day hair or makeup?

The final balance is due 60 days prior to your event.

Will we have the same hair or makeup artist on the wedding day that did the trial Run?

Yes, the hair or makeup artist selected will always provide hair or makeup for both wedding day and trial.

Will my makeup and hair last the whole day through?

We pride ourselves on our skills in this field and have over the years discovered as a team the best products to ensure your hair and makeup will last the whole day and into the evening.

Is there a running order/schedule for wedding makeup on the day?

After years of experience in bridal hair and make-up we would recommend the following order: –

Bridesmaid/person that is going to get the bride into her wedding dress go first, that way once they have had their hair and makeup done they can get themselves ready so they will be free to help the bride into her dress once her hair and makeup is finished.

It would be advisable for the bride to have their hair and makeup done at the end of the timeline to ensure their look is fresh and fabulous for the walk down the aisle. We allow two hours for the bride so you can sit down and relax and our team can take our time to create your perfect wedding day look.
Mother of the Bride/Groom, younger bridesmaids, flower girls, or anyone not involved in dressing the bride to go last as they can easily slip their dresses on.

What do I need to do to prepare for hair or makeup on the wedding day?

For your makeup application, we suggest clients arrive with clean skin.

Freshly washed hair will help with styling.

Avoid using any hair products or using any heat appliances as this can affect styling.

Please wear a robe/dressing gown or something that can be easily taken off rather than over the head as this may affect the finished hair or makeup.

Do you provide bridal tattoo coverage?

Yes, we do offer this service. At the trial stage, we will assess the tattoo to see how long it will take to cover and any extra costs for bespoke products needed so we can give you an accurate quote for the wedding day. Products can also be purchased at a later date.